Wednesday, April 6, 2016

Maintenance Alert - Server Maintenance April 16-18, 2016 Update

Previously scheduled maintenance will not take place on April 16-18,2016, as indicated.
The next scheduled maintenance is on May 21-23, 2016. 

For more information on planned maintenance, please visit:
http://www.grants.gov/web/grants/outreach/calendar.html 

We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

The Grants.gov Program Management Office

Monday, April 4, 2016

Grants.gov Adobe Reader DC Compatibility Issue Workaround

Adobe Reader DC version 2015.010.20060 is now compatible with Grants.gov.

Adobe has provided a workaround for the Grants.gov and Adobe Reader DC compatibility issues with Adobe Reader DC version 2015.010.20060.

Applicants may continue to use Adobe Reader version 9 through 11 and, now, Adobe Reader DC version 2015.010.20060 or later.

Please note that versions of Adobe Reader DC prior to version 2015.010.20060 are still incompatible with Grants.gov.

Next Steps

  • For applicants who are using Adobe Reader Version 9 through 11, you may continue using your current version of Adobe Reader.
  • For applicants who would like to use Adobe Reader DC, you must download the application package from Grants.gov again and use Adobe Reader DC Version 2015.010.20060 or later. After installation, please uncheck the “Show online storage when saving files” option.

How to Download the latest Adobe Reader DC Version

  1. Go to https://get.adobe.com/reader/
  2. Download installation file and install.
  3. In the Adobe Reader DC menu, click Edit, click Preferences, under Categories select General, uncheck the option Show online storage when saving files, and click the OK button.
  4. Applicants should be able to successfully complete their application without issue.

Saturday, March 19, 2016

Update: Maintenance Alert - Grants.gov Production and Training Environments Server Maintenance March 19-21, 2016 Completed

The Grants.gov Production and Training environments are back online

For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html

We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

The Grants.gov Program Management Office

Monday, March 7, 2016

Maintenance Alert - Grants.gov Production and Training Environments Server Maintenance March 19-21, 2016


The Grants.gov Production and Training Environments will be undergoing routine, scheduled maintenance on Saturday March 19, 2016. The maintenance window is as follows:

Scheduled Maintenance Outage:

Production Environment will go Offline Saturday March 19, 2016 at 12:01 AM ET.
Production Environment will go Online Monday March 21, 2016 at 6:00 AM ET.

Training Environment will go Offline Saturday March 19, 2016 at 12:01 AM ET.
Training Environment will go Online Monday March 21, 2016 at 6:00 AM ET.

In the event that we run into any issues or finish maintenance ahead of schedule, we will post follow-up messages to the Grants.gov Blog (http://grants-gov.blogspot.com) and we will send an email to our distribution lists. 

For more information on planned maintenance, please visithttp://www.grants.gov/web/grants/outreach/calendar.html.

We appreciate your patience as we work to improve your Grants.gov user experience.

The Grants.gov Program Management Office

Monday, February 22, 2016

Update: Technical Alert - Grants.gov Training Release 15.1 Deployment - February 22-24, 2016 - Completed

The Grants.gov Training Release 15.1 Deployment is completed and the Grants.gov Training environment is back online.

For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html

We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

The Grants.gov Program Management Office
   

Sunday, February 21, 2016

Technical Alert - Grants.gov Release 15.1 Training Deployment - February 22-24, 2016

The Grants.gov Release 15.1 will be deployed to the Training environment beginning on Monday February 22, 2016. The maintenance window is as follows: 

Training Scheduled Maintenance Outage:
Training System will go Offline Monday February 22, 2016 at 12:01 AM ET.
Training System will go Online Wednesday February 24, 2016 at 6:00 AM ET. 

 
In the event that we run into any issues or finish maintenance ahead of schedule, we will post follow-up messages to the Grants.gov Blog (http://grants-gov.blogspot.com) and we will send an email to our distribution lists. 


For this and all scheduled maintenance, please visithttp://www.grants.gov/web/grants/outreach/calendar.html

We appreciate your patience as we work to improve your Grants.gov user experience.

The Grants.gov Program Management Office
  

Update: Technical Alert - Grants.gov Production Release 15.1 Deployment- February 20-22, 2016 - Completed

The Grants.gov Production Release 15.1 Deployment is completed and the Grants.gov Production environment is back online.

For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html

We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

The Grants.gov Program Management Office
   

Thursday, February 4, 2016

Technical Alert - Grants.gov Release 15.1 Production Deployment - February 20-22, 2016

The Grants.gov Release 15.1 will be deployed to the Production and Training environments beginning on Saturday February 20, 2016. The maintenance window is as follows:

Production Scheduled Maintenance Outage:
Production Environment will go Offline Saturday February 20, 2016 at 12:01 AM ET.
Production Environment will go Online Monday February 22, 2016 at 6:00 AM ET.

Training Scheduled Maintenance Outage:
Training System will go Offline Monday February 22, 2016 at 12:01 AM ET.
Training System will go Online Wednesday February 24, 2016 at 6:00 AM ET.

In the event that we run into any issues or finish maintenance ahead of schedule, we will post follow-up messages to the Grants.gov Blog (http://grants-gov.blogspot.com) and we will send an email to our distribution lists.
  
For additional information about Release 15.1, please review the Grants.gov R15.1 Applicant Release Notes: http://www.grants.gov/web/grants/outreach/releases.html

    For this and all scheduled maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html.

    We appreciate your patience as we work to improve your Grants.gov user experience.
    The Grants.gov Program Management Office

    Wednesday, January 20, 2016

    Grants.gov Adobe Reader DC Compatibility Issue


    The Adobe Reader DC Version 2015.010.20056 released on January 12, 2016 was identified to blank out form field contents when attaching files. Below is the current workaround as we work on a permanent solution for the latest Adobe Reader DC version.

    Current Resolution:
    1. Uninstall Adobe Reader DC.
    2. Go to https://get.adobe.com/reader/otherversions/
    3. Select Reader 11.0.10.
    4. Download installation file and install.
    5. Applicant should be able to successfully complete their application without issue.

    For more information, please visit the Grants.gov Adobe Software Compatibility page.

    The Grants.gov Program Management Office

    Sunday, January 17, 2016

    Update: Maintenance Alert - Grants.gov Production and Training Environments Server Maintenance January 16-19, 2016 Completed

    The Grants.gov Production and Training environments are back online

    For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html
    We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

    The Grants.gov Program Management Office

    Tuesday, January 5, 2016

    Maintenance Alert - Grants.gov Production and Training Environments Server Maintenance January 16-19, 2016



    The Grants.gov Production and Training Environments will be undergoing routine, scheduled maintenance on Saturday January 16, 2016. The maintenance window is as follows:

    Scheduled Maintenance Outage:

    Production Environment will go Offline Saturday January 16, 2016 at 12:01 AM ET.
    Production Environment will go Online Tuesday January 19, 2016 at 6:00 AM ET.

    Training Environment will go Offline Saturday January 16, 2016 at 12:01 AM ET.
    Training Environment will go Online Tuesday January 19, 2016 at 6:00 AM ET.

    In the event that we run into any issues or finish maintenance ahead of schedule, we will post follow-up messages to the Grants.gov Blog (http://grants-gov.blogspot.com) and we will send an email to our distribution lists. 
    For this, and all scheduled maintenance, please visithttp://www.grants.gov/web/grants/outreach/calendar.html.
    We appreciate your patience as we work to improve your Grants.gov user experience.
    The Grants.gov Program Management Office

    Tuesday, December 8, 2015

    Maintenance Alert - Server Maintenance December 19-21, 2015 Update



    Previously scheduled maintenance will not take place on December 19-21, 2015, as indicated.
    The next scheduled maintenance is on January 16-19, 2016. 

    For more information on planned maintenance, please visit:
    http://www.grants.gov/web/grants/outreach/calendar.html 

    We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience. 

    The Grants.gov Program Management Office

    Saturday, November 21, 2015

    Update: Maintenance Alert - Grants.gov Production and Training Environments Server Maintenance November 21-23, 2015 Completed

    The Grants.gov Production and Training environments are back online

    For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html
    We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

    The Grants.gov Program Management Office

    Tuesday, November 10, 2015

    Maintenance Alert - Grants.gov Production and Training Environments Server Maintenance November 21-23, 2015


    The Grants.gov Production and Training Environments will be undergoing routine, scheduled maintenance on Saturday November 21, 2015. The maintenance window is as follows:

    Scheduled Maintenance Outage:

    Production Environment will go Offline Saturday November 21, 2015 at 12:01 AM EDT.
    Production Environment will go Online Monday November 23, 2015 at 6:00 AM EDT.
    Training Environment will go Offline Saturday November 21, 2015 at 12:01 AM EDT.
    Training Environment will go Online Monday November 23, 2015 at 6:00 AM EDT.
    In the event that we run into any issues or finish maintenance ahead of schedule, we will post follow-up messages to the Grants.gov Blog (http://grants-gov.blogspot.com) and we will send an email to our distribution lists. 
    For more information on planned maintenance, please visithttp://www.grants.gov/web/grants/outreach/calendar.html.
    We appreciate your patience as we work to improve your Grants.gov user experience.

    The Grants.gov Program Management Office