Monday, February 20, 2017

Technical Alert - Grants.gov Release 15.4 Training Deployment - February 21-23, 2017

The Grants.gov Release 15.4 will be deployed to the Training environment beginning on Tuesday February 21, 2017. The maintenance window is as follows:  

Training Scheduled Maintenance Outage: 
Training System will go Offline Tuesday February 21, 2017 at 12:01 AM ET.
Training System will go Online Thursday February 23, 2017 at 6:00 AM ET.


In the event that we run into any issues or finish maintenance ahead of schedule, we will post follow-up messages to the Grants.gov Blog (http://grants-gov.blogspot.com) and we will send an email to our distribution lists.

For this and all scheduled maintenance, please visithttp://www.grants.gov/web/grants/outreach/calendar.html

We appreciate your patience as we work to improve your Grants.gov user experience.

The Grants.gov Program Management Office

Sunday, February 19, 2017

Update: Technical Alert - Grants.gov Release 15.4 Production Deployment- February 18-21, 2017 - Completed

The Grants.gov Release 15.4 Production Deployment is completed and the Grants.gov Production environment is back online.

The Grants.gov Release 15.4 will next be deployed to the Training environment beginning on Tuesday February 21, 2017. The maintenance window is as follows:

Training Scheduled Maintenance Outage:
  • Training System will go Offline Tuesday February 21, 2017 at 12:01 AM ET.
  • Training System will go Online Thursday February 23, 2017 at 6:00 AM ET.
For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html

Please read about Release 15.4, on the Grants.gov Community Blog and for detailed information about the release, please review the Grants.gov R15.4 Applicant Release Notes: http://www.grants.gov/web/grants/outreach/releases.html 

We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.


The Grants.gov Program Management Office

Thursday, February 16, 2017

Technical Alert - Grants.gov Release 15.4 Production Deployment - February 18-21, 2017

The Grants.gov Release 15.4 will be deployed to the Production and Training environments beginning on Saturday February 18, 2017. The maintenance window is as follows:

Production Scheduled Maintenance Outage:
Production Environment will go Offline Saturday February 18, 2017 at 12:01 AM ET.
Production Environment will go Online Tuesday February 21, 2017 at 6:00 AM ET.

Training Scheduled Maintenance Outage:
Training System will go Offline Tuesday February 21, 2017 at 12:01 AM ET.
Training System will go Online Thursday February 23, 2017 at 6:00 AM ET.

In the event that we run into any issues or finish maintenance ahead of schedule, we will post follow-up messages to the Grants.gov Alerts Blog (http://grants-gov.blogspot.com) and we will send an email to our distribution lists.
  
For additional information about Release 15.4, please review the Grants.gov R15.4 Applicant Release Notes: http://www.grants.gov/web/grants/outreach/releases.html

For this and all scheduled maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html.

We appreciate your patience as we work to improve your Grants.gov user experience.
The Grants.gov Program Management Office

Grants.gov Adobe Reader DC Version Compatibility Issue - 02/15/2017

 
Issue: There is a compatibility issue with recent versions of Adobe Reader DC and Grants.gov. If you experience any issues when completing the PDF forms using the following incompatible Adobe Reader DC versions, please see the recommended resolution below.
  • Adobe Reader DC (Classic) version 2015.006.30279
  • Adobe Reader DC (Continuous) version 2015.023.20053

Resolution: Adobe resolved the issues with a recent patch update. From within Adobe Reader DC, click the Help menu, select Check for Updates to download and install the latest patch version (see below).
  • Adobe Reader DC (Classic) version 2015.006.30280 or later
  • Adobe Reader DC (Continuous) version 2015.023.20056 or later
How to Check for Updates to download and install the latest Adobe Reader DC patch version:
  1. In the Adobe Reader DC menu, select Help menu, select Check for Updates, click the Download button, and then click the Install button.
  2. Additionally, in the Adobe Reader DC menu, click Edit, click Preferences, under Categories select General, uncheck the option Show online storage when saving files, and click the OK button.
  3. Applicants should be able to successfully complete their application without issue.
Learn more about the Classic and Continuous versions of Adobe Acrobat DC:
http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/whatsnewdc.html Click to View Exit Disclaimer

 

Sunday, January 22, 2017

Update: Maintenance Alert - Grants.gov Production and Training Environments Server Maintenance January 21-23, 2017 - Completed

The Grants.gov Production and Training environments are back online

For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html

We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

The Grants.gov Program Management Office

Monday, January 9, 2017

Maintenance Alert - Grants.gov Production and Training Environments Server Maintenance January 21-23, 2017



The Grants.gov Production and Training Environments will be undergoing routine, scheduled maintenance on Saturday January 21, 2017. The maintenance window is as follows:

Scheduled Maintenance Outage:
Production Environment will go Offline Saturday January 21, 2017 at 12:01 AM ET.
Production Environment will go Online Monday January 23, 2017 at 6:00 AM ET.

Training Environment will go Offline Saturday January 21, 2017 at 12:01 AM ET.
Training Environment will go Online Monday January 23, 2017 at 6:00 AM ET.

In the event that we run into any issues or finish maintenance ahead of schedule, we will post follow-up messages to the Grants.gov Blog (http://grants-gov.blogspot.com) and we will send an email to our distribution lists. 

For more information on planned maintenance, please visithttp://www.grants.gov/web/grants/outreach/calendar.html.

We appreciate your patience as we work to improve your Grants.gov user experience.


The Grants.gov Program Management Office


Tuesday, December 20, 2016

Update: Maintenance Alert - Grants.gov Training Server Maintenance December 19-21, 2016

The Grants.gov Training environment is back online

Note: Grants.gov updated the Grants.gov Training environment from HTTP to HTTPS during this maintenance window to allow users to make updates and test their systems before these changes are made to the Grants.gov Production environment. For more information, please visit: http://www.grants.gov/web/grants/outreach/grants-gov-notices.html


For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html

We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

The Grants.gov Program Management Office

Sunday, December 18, 2016

Update: Maintenance Alert - Grants.gov Production Server Maintenance December 17-19, 2016

The Grants.gov Production environment is back online
The maintenance for the Grants.gov Training environment will proceed according to the schedule below:

Scheduled Maintenance Outage:

Training Environment will go Offline Monday December 19, 2016 at 12:01 AM ET.
Training Environment will go Online Wednesday December 21, 2016 at 6:00 AM ET.

Note: Grants.gov will be updating the Grants.gov Training environment from HTTP to HTTPS during this maintenance window to allow users to make updates and test their systems before these changes are made to the Grants.gov Production environment. For more information, please visit: http://www.grants.gov/web/grants/outreach/grants-gov-notices.html


For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html

We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

The Grants.gov Program Management Office

Tuesday, December 13, 2016

Maintenance Alert - Grants.gov Production and Training Environments Server Maintenance December 17-19, 2016

The Grants.gov Production and Training Environments will be undergoing routine, scheduled maintenance on Saturday December 17, 2016. The maintenance window is as follows:

Scheduled Maintenance Outage:

Production Environment will go Offline Saturday December 17, 2016 at 12:01 AM ET.
Production Environment will go Online Monday December 19, 2016 at 6:00 AM ET.

Training Environment will go Offline Monday December 19, 2016 at 12:01 AM ET.
Training Environment will go Online Wednesday December 21, 2016 at 6:00 AM ET.

Note: Grants.gov will be updating the Grants.gov Training environment from HTTP to HTTPS during this maintenance window to allow users to make updates and test their systems before these changes are made to the Grants.gov Production environment. For more information, please visit: http://www.grants.gov/web/grants/outreach/grants-gov-notices.html


In the event that we run into any issues or finish maintenance ahead of schedule, we will post follow-up messages to the Grants.gov Blog (http://grants-gov.blogspot.com) and we will send an email to our distribution lists. 


For more information on planned maintenance, please visithttp://www.grants.gov/web/grants/outreach/calendar.html.

We appreciate your patience as we work to improve your Grants.gov user experience.

The Grants.gov Program Management Office

Monday, October 31, 2016

Maintenance Alert - Server Maintenance November 19-21, 2016 Update

Previously scheduled maintenance will not take place on November 19-21, 2016, as indicated.
The next scheduled maintenance is on December 17-19, 2016.

For more information on planned maintenance, please visit:
http://www.grants.gov/web/grants/outreach/calendar.html 

We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

The Grants.gov Program Management Office

Thursday, October 27, 2016

Update: Grants.gov Applicant Support Call Center - Email Issues Resolved

The Grants.gov Applicant Support Call Center email issues have been resolved. Please contact Grants.gov Applicant Support via email at support@grants.gov or by phone at 1-800-518-4726 for any Grants.gov assistance.

Grants.gov Applicant Support Call Center - Email Disruption

The Grants.gov Applicant Support Call Center (support@grants.gov) is currently having email issues. If you need immediate assistance, please call the Grants.gov Applicant Support at 1-800-518-4726.

Monday, October 17, 2016

Update: Technical Alert - Grants.gov Release 15.3 Training Deployment - October 17-19, 2016 - Completed

The Grants.gov Training Release 15.3 Deployment is completed and the Grants.gov Training environment is back online.

For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html


We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.

The Grants.gov Program Management Office
  

Sunday, October 16, 2016

Technical Alert - Grants.gov Release 15.3 Training Deployment - October 17-19, 2016

The Grants.gov Release 15.3 will be deployed to the Training environment beginning on Monday October 17, 2016. The maintenance window is as follows:  

Training Scheduled Maintenance Outage: 
Training System will go Offline Monday October 17, 2016 at 12:01 AM ET.
Training System will go Online Wednesday October 19, 2016 at 6:00 AM ET.


In the event that we run into any issues or finish maintenance ahead of schedule, we will post follow-up messages to the Grants.gov Blog (http://grants-gov.blogspot.com) and we will send an email to our distribution lists.

For this and all scheduled maintenance, please visithttp://www.grants.gov/web/grants/outreach/calendar.html

We appreciate your patience as we work to improve your Grants.gov user experience.

The Grants.gov Program Management Office

Update: Technical Alert - Grants.gov Release 15.3 Production Deployment - October 15-17, 2016 - Completed

The Grants.gov Release 15.3 Production Deployment is completed and the Grants.gov Production environment is back online.

The Grants.gov Release 15.3 will next be deployed to the Training environment beginning on Monday October 17, 2016. The maintenance window is as follows:

Training Scheduled Maintenance Outage:
  • Training System will go Offline Monday October 17, 2016 at 12:01 AM ET.
  • Training System will go Online Wednesday October 19, 2016 at 6:00 AM ET.
For more information on planned maintenance, please visit: http://www.grants.gov/web/grants/outreach/calendar.html

Please read about Release 15.3, on the Grants.gov Community Blog and for detailed information about the release, please review the Grants.gov R15.3 Applicant Release Notes: http://www.grants.gov/web/grants/outreach/releases.html 

We appreciate your patience and cooperation as we continue to improve the Grants.gov user experience.


The Grants.gov Program Management Office