Wednesday, April 6, 2016

Maintenance Alert - Server Maintenance April 16-18, 2016 Update

Previously scheduled maintenance will not take place on April 16-18,2016, as indicated.
The next scheduled maintenance is on May 21-23, 2016. 

For more information on planned maintenance, please visit: 

We appreciate your patience and cooperation as we continue to improve the user experience.

The Program Management Office

Monday, April 4, 2016 Adobe Reader DC Compatibility Issue Workaround

Adobe Reader DC version 2015.010.20060 is now compatible with

Adobe has provided a workaround for the and Adobe Reader DC compatibility issues with Adobe Reader DC version 2015.010.20060.

Applicants may continue to use Adobe Reader version 9 through 11 and, now, Adobe Reader DC version 2015.010.20060 or later.

Please note that versions of Adobe Reader DC prior to version 2015.010.20060 are still incompatible with

Next Steps

  • For applicants who are using Adobe Reader Version 9 through 11, you may continue using your current version of Adobe Reader.
  • For applicants who would like to use Adobe Reader DC, you must download the application package from again and use Adobe Reader DC Version 2015.010.20060 or later. After installation, please uncheck the “Show online storage when saving files” option.

How to Download the latest Adobe Reader DC Version

  1. Go to
  2. Download installation file and install.
  3. In the Adobe Reader DC menu, click Edit, click Preferences, under Categories select General, uncheck the option Show online storage when saving files, and click the OK button.
  4. Applicants should be able to successfully complete their application without issue.